Refund policy

Refund / Return Policy

Refund & Return Policy
Last updated: January 8, 2026

Due to the nature of dropshipping, products are shipped directly from our suppliers overseas. Please read the following carefully:

Damaged or Lost Items:

  • If your order arrives damaged, defective, or is lost in transit, please contact us within 14 days of receipt.
  • We will work with the supplier to provide a replacement or full refund.
  • Proof of damage (e.g., photo) may be requested to process your claim.

Change of Mind / Incorrect Orders:

  • Returns or refunds for reasons other than damaged or defective items (e.g., change of mind) are not accepted.
  • Please check your order carefully before completing your purchase.

Return Shipping:

  • Customers are responsible for return shipping costs except in cases of damaged or incorrect items.
  • We recommend using a tracked shipping service for any returns.

Processing Refunds:

  • Refunds will be processed to the original payment method once the claim is approved.
  • Depending on your bank or payment provider, it may take 3–10 business days for the refund to appear in your account.

Contact: